Shipping & Returns

Express Delivery

Order before 10am in Auckland and Christchurch and receive same day evening delivery between 6-9pm where available.

Order before 3pm in Wellington and receive same day evening delivery between 6-9pm where available.

Saturday Delivery

Delivery for the upcoming Saturday. Your order must be placed before Friday 3pm.

Extra Services

• Signature Required: $2.00 Extra
• Priority Dispatch: $10.00 Extra
• SMS Tracking: $2.00 Extra
• Carbon Neutral Courier: $2.00 Extra

For more in-depth shipping information, please check out our Shipping FAQ's

Returns

Adulttoymegastore accepts returns for specific circumstances. We will accept returns that are covered under the Consumers Guarantees Act or Fair Trade Act, such as if there is a manufacturing fault.

In the event that there is a fault with your product we are happy to replace your item. To arrange this, please contact us with the details of your fault within 7 days. Please include the details below:

• The order number that the product was purchased on
• A description of the issue
• If possible, a photo or video of the fault

Due to the nature of the products we sell, we can't accept returns for change of mind purposes.

Please note: Under no circumstances do we on-sell returned items. Any returned toys, lingerie or lubricant are disposed of.

For more in-depth returns information, please check out our Returns Policy

Price Match Guarantee